A Bpo Insider Addresses Risk Management In Business Outsourcing

Business Process Outsourcing (BPO) can easily come off as a complex industry full of used car salesmen types. However, there is no doubt that American businesses are reaping the benefits associated with outsourcing. I had the opportunity to recently interview, Rohit Barman, consultant for 30 year old BPO service provider, DPS Technologies, who outlined some key outsourcing know-how’s for any business considering the offshore advantage.
Barman is the president of DPS America, and a 2nd generation BPO agent. His experience includes setting up a HIPAA compliant KPO- centric customer support facility for a Medicare Part D program catering to 70,000 beneficiaries, establishing a BPO-centric 24/7 medical emergency response service, and founding a NY based internet marketing solutions provider with an offshore facility in Kolkata, India.
Q: Describe the role of the “middle man” in business process outsourcing. What makes an executive at a BPO vendor fit this description?
A: A “middle man” is traditionally an outsourcing agent, usually lives in the United States, and is of the same ethnic background of the BPO vendor.

Q: Which BPO services do you recommend outsourcing? and which ones would you say no to?
A: It really depends on the country you are outsourcing to.
When it comes to IT software, internet marketing, and data entry work, India is clearly the offshore leader.
For customer support efficiencies (cell centers), the Philippines has pretty incredible results. Their spoken English skills are comparable, if not better than most Americans.
For hardware support, I would recommend China or Taiwan.
I would not recommend outsourcing art direction, writing/ editing, telemarketing, or any service that requires higher level familiarity with our local culture & communication.
Q: Fraud is an unfortunate side effect of any business, and the complexity of a BPO service certainly opens the door for various types of scams. Have you ever seen an outsourcing executive resort to a pricing scam like bait-and-switch, hidden fees, or false billing?
A: Being a 2nd generation BPO middle men, I have grown up in the outsourcing world. I’ve worked as a BPO vendor, BPO buyer, and a BPO middle man. In my experience, I have witnessed pricing scams, but I’ve actively stayed clear from affiliating myself with such businesses. BPO executives are no different than executives of US firms. You should not sign a deal, till you are comfortable with your research & analyzed your risk.
Q: Have you ever witnessed a BPO executive exaggerate what they can deliver in order to make a sale, or charge higher rates?
A: Of-course, the good news is that I’m familiar with global BPO rates & service standards, and utilize my familiarity to negotiate pricing.
Q: How can a company be on guard for these types of unethical practices, ensuring that the value they get from outsourcing is real? What can a BPO buyer do to ensure transparency, reliability, and data security in their deal with an offshore vendor?
A: Business should not underestimate the amount of research and background checks you have to do when selecting an outsourcing vendor, even if they were recommended to you. Some imperative research includes asking yourself…

Who is the middle man/ agent? – look up records for felony, fraud, and other potential misdemeanors in the United States. There are several BPO middle men in the United States who have settled law suits out of court, and have paid their way back into building a business reputation. Ignoring such an important red flag is no different than getting married to a heroin addict – your partnership is doomed.
Look up the BPO production facility to see how long they have been around? Ask for local references, and verify them.
Don’t fall victim to the “yes, we can do everything spiel. I’ve heard it a million times.

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Home Business Success In Several Easy Tips

Havng a home based businss can be a great way to experience freedom in your wokplace and sucess doing something you love. There are many factors to consder when deciding to strt a home businss and research can be your friend. The tps below ca be a great starting point to hel you make the right decisions for your home usiness.

If your home business is to be yor main income, it is xtremely important to have an alternat plan n place. You should have plas rey for any typ of web osting issue or a product isn’t eceived. You will not get caught short if you are prepared.

Make sure ou groom and dress for ork, no matter where you are working. Developing this habit ill help get you into productive frame of mind at the tart of eac work sesion. It also means, you will be ready to conduct bsiness outside the house at a moment’s notice.

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How To Forecast English Language School Business Sales

Forecasting yet to come sales in your english language school business is a crucial element of setting up and running a business; it is an essential constituent of your english language school business plan. It’s implausible that your english language school business will be right but you must be able to make credible, evidence-based projections in order to map your english language school business strategy.

Your sales forecast is the financial projection of the quantity of turnover your english language school business will make from the sales of its products or services. Your sales forecast can stand alone, but it will be closely connected to your english language school business plan. It is an essential and fundamental piece of the planning method and it will be a major part of your profit and loss account and cash flow forecast.

So why do you need to forecast sales?

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A Review On Dewsoft Overseas Mlm Business Opportunity

A Brief Look On The Wesbite of Dewsoft Overseas Business Opportunity suggests that the company has been around from last seven years in the market place which is a very good time period for any mlm company to complete.

Hence as far as stability is concerned with Dewsoft OverSeas Business Opportunity which is also known as big banyan tree , it is not a problem.

Talking about the compensation plan , Dewsoft Overseas Has A Binary plan structure with a max payout of less than two lakh rupees in a week.

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The Types Of Men’s Business Shirts

Out in the business world, there are a wide variety of shirt being worn today. Most men’s business shirts that you see are the oxford long sleeve shirts. Many other shirts will be worn, but the oxford shirts are the ones used by most business professionals. Out in the business world, you will see short sleeve button down shirts, sweaters, vests, and even fun shirts that are typically worn only on casual Friday. Check with your employer to find out what the dress code is before wearing particular clothing.

When walking into an office, the first thing you may notice about men’s business shirts is the fact that they are long sleeves. When you see this, it means most of these people are professionals. Whether they are bankers, lawyers, doctors, or whatever the case may be, they are presenting an image. They want the public to know they mean business and they know what they are doing. Most of the time they will not dress down at all meaning they will not wear polo or short sleeve button down shirts. In just about all cases, ties will be worn with the shirts. Make sure you match colors when choosing a shirt and tie.

In some cases, some men’s business shirts may be short sleeve shirts or possibly sweaters. Although this does not say we are sloppy, it also shows that they know what is going on. Usually this is done just to relax the dress code a bit. In some cases, people may wear vest. Usually a long sleeve shirt is worn under it. A tie may or may not be worn with it. Whether or not you choose to wear a tie with this is totally up to you

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